eCommerce has become a supremely important revenue stream, though it’s added another layer of complexity to the supply chain. Meeting customer demands while maintaining sustainable costs is the primary challenge companies encounter with internet retail.
In addition to mobile and online commerce, suppliers are opening up new channels through web storefronts and drop-ship programs with big-box retailers. All these channels present new challenges like returns, warranty programs and pressure to provide value-added services such as free or discounted shipping. eCommerce has brought expanded product lines, a higher volume of single- and low multi-line orders, EDI and routing requirements and maintenance of customer compliance label and pack slip libraries. Many suppliers are struggling to organize their technology to remain profitable and take advantage of the remarkable opportunity that lies in the operational chaos.
An adaptable warehouse management system (WMS) will set up your business for eCommerce fulfilment success. Flexibility is at the heart of Express WMS. Thousands of organizations of all sizes trust our solution, which is designed to grow with your company and conquer the complexities of eCommerce order fulfilment.